Can I opt out of paper statements if my email cannot receive electronic notices?

No. Account statements must continue to be delivered to you. If your account is enrolled in e-Delivery but an electronic communication from our clearing firm is returned as undeliverable, your account may be switched to paper delivery.

To return to electronic delivery, first make sure your email address is current and can receive communications from our clearing firm. Then contact our support team to request re-enrollment in e-Delivery. Updating your email address or resolving the delivery issue alone will not automatically re-enroll your account.

Once you have been re-enrolled, make sure your e-Delivery preferences remain active and that clearing firm communications can be successfully delivered to help avoid future paper delivery and associated fees.