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FAQ

Account Opening

Account Management

Account Funding

Fees

Trading

Margin Accounts

IPOs

Fractional Share Trading

Options

Regulations

Other FAQs

Can I transfer fractional shares?

Our platform does not accept fractional share transfers.

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All securities and investments are offered solely to self-directed customers by Redbridge Securities LLC, a FINRA and SIPC member firm. All investment advisory services are provided by BBAE Advisors LLC, an SEC registered investment advisor. Both BBAE Advisors LLC and Redbridge Securities LLC are wholly owned subsidiaries of BBAE Holdings LLC.

BBAE Advisors LLC's Form ADV Part 2A and Form ADV Part 2A Appendix 1 can be found by clicking here. These documents provide information about the business practices of BBAE Advisors LLC.

Zero-commission trading refers to trades placed for U.S. listed equities and ETFs in individual self-directed brokerage accounts via the BBAE platform. Commissions will be charged for options trading, where a $1.99 per contract commission will apply. Option commission bundle packages may be purchased at reduced commission rates and are valid for 90 days from the date of purchase. Any contracts left unused after 90 days will be lost. Additional packages can be purchased at any time. Entity self-directed accounts will be charged a commission for both U.S. listed equities and ETF trades. Relevant SEC & FINRA fees may apply. Please see our Commission and Fee Schedule for detailed information.

All investments involve risk. You are solely responsible for determining whether any investment, investment strategy, security or related transaction is appropriate for you based on your personal investment objectives, financial circumstances, and risk tolerance. Please review the following links to some of the potential risks, this list is not all inclusive. Margin and Options trading is not suitable for all investors. Please see our Margin Disclosure Statement, and the Characteristic & Risks of Standardized Options documents found here. Additionally, please see regulatory guidance on ETFs found here.

There are risks associated with investing in IPOs, and specific risks unique to special purpose acquisition companies (“SPACs”) which may include: unproven management, issuer’s lack of operating history, no prior market for the issuer’s stock, the need for additional financing, dependence on key personnel, dependence on a limited number of customers, this list is not all inclusive. As a result, SPACs may not be appropriate for every investor. Investors should read the offering prospectus associated with each public offering or SPAC carefully and make their own determination of whether an investment in the offering is consistent with their investment objectives, financial situation, and risk tolerance. For additional information about SPACs, please see the following disclosure from FINRA here and a disclosure from the Securities and Exchange Commission here.

Investors should be aware that occasionally periods of heightened market volatility, severe market conditions, and system changes and outages, can all affect your ability to access your account. Multiple channels are available for you to place orders or access information, including the app, or over the phone. Please refer to our Business Continuity Plan here.

All customer account statements and confirms will be in English only.

This website is for informational purposes only. Third party information provided for BBAE product features, BBAE communications, market prices, data and other information available through BBAE is not warranted for completeness or accuracy and is subject to change without notice. Note that certain product features listed may currently be in development. This website and information contained herein and within the app does not constitute an offer to provide investment advisory services, nor should it be construed as an offer to buy or sell, or as a solicitation of an offer to buy or sell, securities.

Check Redbridge Securities on FINRA’s BrokerCheck here.

Contact us:
USA: +1-800-950-5266 Weekdays: 9:00am – 5:00 pm (EST)
China: +86-400-707-1292 Weekdays: 9:00am – Midnight (Beijing Time), Weekends: 10:00am – 6:00pm (Beijing Time)
Email: bbae@rbsecurities.com

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